Doerchat is perfect for
Automations
Take control of your support process with powerful automation. Our workflow editor makes it easy to design the exact experience you want—from automatically routing tickets to setting up custom triggers and actions.
Build your workflow easily in our powerful editor
Automate your workflows effortlessly with our simple, straightforward editor. No complex UI or overwhelming options—just a clean interface where you can add and arrange steps to fit your needs.
Enjoy a wide selection of possible tasks
Enjoy a wide range of automation options tailored to your workflow. From sending personalized emails, updating statuses, adding labels, to notifying specific team members.
Automations can run either on demand or by trigger
Stay flexible with how your automations are executed. You can choose to run them on demand whenever you need, or set them to activate automatically based on specific triggers—like when a new support thread is created or when a customer reaches a certain stage.
