For independent entrepreneurs
Support tools you need at a price you’ll love
Doerchat combines all the essential support tools with seamless integration into your own system, making customer support effortless
Focus on building a fantastic product
Tools designed to simplify support and boost satisfaction
Javascript
Easy access SDK
Use the SDK to bring your own system data, perfectly structured for use within Doerchat.
Track important events
Custom events stream
The event stream is designed to merge your system with Doerchat. Keep close track of important events coming from your system.
Quick macros
Switch on the autopilot
Got a lot of steps your spend time on? Not anymore, just create an automation and fire it off when you need it. Without writing a single line of code.
Bring all your products
All your brands
With Doerchat, you can effortlessly support all your products using a single account.
Bring order to chaos
Labels and groups
When your product takes off there may be a spike in support request. We make it easy to build a working structure that makes it a breeze.
Expand the profile
Custom profile data
Doerchat lets you expand the customer profiles as much as you want using any string data.
Never break a promise
Effortless ticketing
Experience seamless ticket management within Doerchat. Say goodbye to chaos and hello to efficient support.
Bring your customer data
Customer cards
With cards, you can seamlessly integrate your own app specific information into Doerchat. No more switching between apps.
Grow without limits
Unlimited teams members
Expand your team without worrying about increasing costs. All your brands are included.
Save time
AI-Powered email assessment
Allow your AI assistant to scan and evaluate all incoming support emails, summarizing and assessing their urgency and sentiment.
Markdown based
Knowledge base built in
Our Knowledge Base, driven by Markdown, offers true flexibility when creating and sharing knowledge with your customers.
Parse and send emails
Full email integration
Easily send and receive emails directly into your Doerchat account. Your customers doesn't have to leave their inbox.
Add to all your websites
Unlimited chatboxes
Got many projects going on? No problem, create a chatbox for each one and manage responses in the same inbox or separate.
Never lift a finger
Keyboard navigation
The Doerchat UI is built for working fast and for using the keyboard to move around.
" What I like most about Doerchat is the seamless integration with our Shopify connector app. It’s amazing how it pulls in customer data directly into the chat! This has been a game changer for our support team "
- Victor K, founder of Linkbase
Bring data from your own system into Doerchat
Stop switching back and forth to collect data about your customers while providing support. Bring all relevant data into your customer profiles and conversations instead.
Events sent
Since signup
Last 24 hours
Last 7 days
Previous month
Support requests
This Month
Average Response Time
Satisfaction score
User profile
Registered at
01/01/2023, 19:30
Last active
04/02/2024, 20:47
Current device
iPhone 12 PRO
Marketing preferences
Mailinglist
Payments
This Month
Billing period
12 seat plan
Chat
Helpdesk
Tickets
Automation
SDK
Every thing you need to deliver awesome support
Doerchat's goal is to give you all the key features you need to support your product in one centralized place and making it super affordable and accessible to entrepreneurs everywhere.
Handle all your brands from a single account
Manage support for a single brand can be hard, managing support for multiple brands even harder. We know this and we felt the pain, that's why we made multi-brand management a first class citizen.
Perfect Clothing
Awesome app
Petshop
Brillant SaaS
Informatic app
Marketing Consultant
Customers
Team members
Helpdesks
Chatboxes
Conversations
Chat history
Enjoy an unlimited customer service experience
Say goodbye to being forced into the biggest plan to get a decent support experience. Unlike our competitors we want you to really enjoy giving support without running into annoying limits all the time.
Stay connected
Easily integrate Doerchat with your favorite tools and services
Work from anywhere
Bring the full power of Doerchat with you on-the-go
Everything you need
What's included?
| Feature | |
|---|---|
| Easy integration using our SDK Connect your own system to your Doerchat account. | |
| Markdown based knowledge base Creating guides and providing self help has never been easier. | |
| Custom domain Bring your own domain for your helpdesk, or use a subdomain. | |
| Real-time chat Serve your customers when they need you. | |
| Automations Stop spending time on time consuming tedious tasks. | |
| Bring all your brands Easily manage all your brands from a single account. | |
| Bring your own data Easily inject your own unique app data into Doerchat. | |
| Access permissions Manage your teams access in detail with granular roles. | |
| Get notified with webhooks Get instant notifications on Doerchat events through webhooks. | |
| Customer and thread labels Easily organize your customers and threads. | |
| Contact management Full service contact management. | |
| Unlimited team members Add as many team members as you want. | |
| Unlimited customers You are free to interact with as many customers as you want. | |
| Unlimited chat history Never again run out of conversation history with a customer. | |
| Unlimited chatboxes Create and use unlimited amount of chatboxes. | |
| Unlimited helpdesks Create and populate an unlimited amount of helpdesks, on custom domains. | |
| Full brand customization Make Doerchat truly yours. | |
| Canned messages Efficient, consistent and quick responses. | |
| Built-in reminders Never miss a follow-up again. | |
| Notes system Stay informed on user history. | |
| Email support integration Send and receive email from your own mail account. | |
| Transparent pricing One single monthly cost, thats it. |
Start for free
Fair and simple pricing. One plan, all included
$29
Per account and month
$290
Per account and year