Crafted in Scandinavia

Spend less time on customer support

Spend less time on customer support

Doerchat combines all the essential support tools with seamless integration into your own system

Doerchat combines all the essential support tools with seamless integration into your own system

Get started for free
4.9 / 5.0

Built for speed

You will be up and running in minutes - not days

1
Integrate in minutes

Integrate in minutes

Doerchat is designed to be easy to set up and use. An yeah, we timed it.

  • No-code integrations
  • Made for deep integrations
  • Easy to use API
2
Connect with your system

Connect with your system

Bring data from your system into Doerchat to skip the switching back and forth.

  • Get live data from your system
  • Keep track of customer events
  • Bring your tools together
3
Deliver awesome support

Deliver awesome support

Keep your customers happy and engaged with minimal effort and with full control.

  • Auto evaluate incoming emails
  • Build flexible content widgets
  • Create rich helpdesk articles

Spend less time on support

We figured out how to make your job easier - and your users happier

Javascript

Easy access SDK

Use the SDK to bring your own system data, perfectly structured for use within Doerchat.

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Track important events

Custom events stream

The event stream is designed to merge your system with Doerchat. Keep close track of important events coming from your system.

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Quick macros

Switch on the autopilot

Got a lot of steps your spend time on? Not anymore, just create an automation and fire it off when you need it. Without writing a single line of code.

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Bring all your products

All your brands

With Doerchat, you can effortlessly support all your products using a single account.

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Bring order to chaos

Labels and groups

When your product takes off there may be a spike in support request. We make it easy to build a working structure that makes it a breeze.

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Expand the profile

Custom profile data

Doerchat lets you expand the customer profiles as much as you want using any string data.

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Never break a promise

Effortless ticketing

Experience seamless ticket management within Doerchat. Say goodbye to chaos and hello to efficient support.

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Bring your customer data

Customer cards

With cards, you can seamlessly integrate your own app specific information into Doerchat. No more switching between apps.

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Add to all your websites

Unlimited widgets

Got many projects going on? No problem, create a widget for each one and manage responses in the same inbox.

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Never lift a finger

Keyboard navigation

The Doerchat UI is built for working fast and for using the keyboard to move around.

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Save time

AI-Powered email assessment

Allow your AI assistant to scan and evaluate all incoming support emails, summarizing and assessing their urgency and sentiment.

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Rich content blocks

Knowledge base built in

Our knowledge base, driven by rich content blocks, offers true flexibility when creating and sharing knowledge with your customers.

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Parse and send emails

Full email integration

Easily send and receive emails directly into your Doerchat account. Your customers don't have to leave their inbox.

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Grow without limits

Unlimited teams members

Expand your team without worrying about increasing costs. All your brands are included.

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Events sent
Since signup
593 of 1000
Last 24 hours
46
Last 7 days
297
Previous month
5032
Support requests
This Month
10 done
Average Response Time
1 hour
Satisfaction score
98%
User profile
Registered at
01/01/2023, 19:30
Last active
04/02/2024, 20:47
Current device
iPhone 12 PRO
Marketing preferences
Mailinglist
Payments
This Month
Past due
Billing period
4 Jan - 4 Feb
12 seat plan
$145.00 per month

Bring data from your own system into Doerchat

Stop switching back and forth to collect data about your customers while providing support. Bring all relevant data into your customer profiles and conversations instead.

Bring data from your own system into Doerchat
No more switching

Everything you will ever need to deliver awesome support

Doerchat's goal is to give you all the key features you need to support your product in one centralized place and making it super affordable and accessible to entrepreneurs everywhere.

Everything you will ever need to deliver awesome support
All included

Handle all your brands from a single account

Manage support for a single brand can be hard, managing support for multiple brands even harder. We know this and we felt the pain, that's why we made multi-brand management a first class citizen.

Handle all your brands from a single account
All included

Enjoy an unlimited customer service experience

Say goodbye to being forced into the biggest plan to get a decent support experience. Unlike our competitors we want you to really enjoy giving support without running into annoying limits all the time.

Enjoy an unlimited customer service experience
Unlimited everything

Stop wasting time

You can leave your old tools behind, we got you covered

Fully customizable contact widgets Fully customizable contact widgets

Fully customizable contact widgets

Customizable contact widgets that allow customers to reach out through live chat for instant support, submit inquiries via email forms, or access helpful information through the built-in knowledge base.

Learn more about widgets
Create rich helpdesk articles with enhanced editor Create rich helpdesk articles with enhanced editor

Create rich helpdesk articles with enhanced editor

Effortlessly create detailed helpdesk articles using our super power editor, allowing you to add rich formatting, links, and media to provide clear and helpful information to your customers.

Learn more about helpdesk
Instant insights into the data that really matters Instant insights into the data that really matters

Instant insights into the data that really matters

Gain instant insights into the most important data that drives your customer support, helping you track performance, understand customer needs, and identify key areas for improvements.

Get started with stats
Automate away the boring stuff Automate away the boring stuff

Automate away the boring stuff

Stop spending time on time consuming tedious tasks. Automate away the boring stuff and focus on giving your customers the very best support experience and exceed their expectations.

Learn more about automations

Work from anywhere

Bring the full power of Doerchat with you on-the-go

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Everything you need

What's included?

Features
Easy integration using our SDK Connect your own system to your Doerchat account.
Markdown based knowledge base Creating guides and providing self help has never been easier.
Custom domain Bring your own domain for your helpdesk, or use a subdomain.
Real-time chat Serve your customers when they need you.
Automations Stop spending time on time consuming tedious tasks.
Bring all your brands Easily manage all your brands from a single account.
Bring your own data Easily inject your own unique app data into Doerchat.
Access permissions Manage your teams access in detail with granular roles.
Get notified with webhooks Get instant notifications on Doerchat events through webhooks.
Customer and thread labels Easily organize your customers and threads.
Contact management Full service contact management.
Unlimited team members Add as many team members as you want.
Unlimited customers You are free to interact with as many customers as you want.
Unlimited chat history Never again run out of conversation history with a customer.
Unlimited widgets Create and use unlimited amount of contact widgets.
Unlimited helpdesks Create and populate an unlimited amount of helpdesks, on custom domains.
Full brand customization Make Doerchat truly yours.
Canned messages Efficient, consistent and quick responses.
Built-in reminders Never miss a follow-up again.
Notes system Stay informed on user history.
Email support integration Send and receive email from your own mail account.
Transparent pricing One single monthly cost, thats it.

No credit card required

Fair and simple pricing. One plan, all included

$29

Per account and month

Say goodbye to being forced into the biggest plan just to be able to get a decent support experience.
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$290

Per account and year

Enjoy a 20% discount on a yearly plan. It's like getting two months for free. Everything you get is included.

Get in touch

Frequently Asked Questions

  • What is Doerchat?

    Doerchat is a comprehensive chat support tool designed specifically for indie hackers and SaaS products. It offers a wide range of features, including chat support, knowledge bases, contact management, and much more, all bundled into a single solution. With Doerchat, you can provide a complete and efficient customer support experience for your business.

  • How much does Doerchat cost?

    We've structured our pricing to be exceptionally budget-friendly. You'll pay just $29 per account (not per user), and you'll enjoy virtually unlimited access to everything.

  • Why do you offer Doerchat at such a low price?

    We are makers too, and we understand the frustration of discovering a tool that seems perfect, only to encounter unreasonable and frustrating limitations. Our goal is to provide you with the room to confidently grow your business at a fair price, without diverting your focus from your product.

  • Can I bring my own domain?

    Absolutely! Every knowledge base (and they are unlimited) can have its own domain (or subdomain).

  • How many team members can I add to my account?

    The sky's the limit! Doerchat lets you add an unlimited number of team members at no extra cost. We're all about fostering collaboration without limitations.

  • Can I customize the look of Doerchat to match my brand?

    Yes, Doerchat is fully brandable. You can customize it to mirror your brand's identity, from colors to logos, ensuring a seamless user experience.

  • Do you offer integrations with other tools and platforms?

    Yes, we recognize the significance of smooth workflows. Doerchat is meticulously crafted for seamless integration with leading CRMs, marketing tools, and other indispensable platforms.

  • Do I need any technical skills to set up Doerchat?

    No technical skills are required to set up Doerchat. Our user-friendly interface and comprehensive guides ensure that you can get started quickly, even if you're not tech-savvy.

  • What are your thoughts on integrating with Doerchat?

    Integrating with Doerchat offers a valuable opportunity for founders like us. It enables you to effortlessly incorporate your own data into the platform, resulting in more streamlined and effective customer support. This kind of integration can provide practical benefits and insights that can significantly improve your business operations.

  • How about new features, will I have access to them?

    Absolutely! At Doerchat, we are on a mission to make the life of makers as pleasant as possible. You can expect access to new features and continuous improvements to enhance your experience.

  • What is the Doerstack?

    The Doerstack is a set of carefully crafted apps, each one is an affordable, fully-featured alternative to the big, expensive apps on the market. The mission is to provide you, the entrepreneur, with all the tools you need to succeed as a maker, without breaking the bank or having to settle for tools with critical features missing.

Let's do this

Are you ready to connect with your customers?

Doerchat's goal is to give you all the key features you need to support your product in one centralized place.

Start for free